How Baker to Vegas Uses IncidentCAD for Race Coordination
Inside the CAD operations that coordinate 5,000 runners, 20 ambulances, helicopters, and multi-agency medical response across 120 miles of desert.
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Updates, best practices, and customer stories for public safety dispatch and EOC teams.
Compliance and Audit Trails in Public Safety CAD Systems
Modern CAD compliance audit requirements demand more than paper logs and Excel spreadsheets can deliver. Digital audit trails in cloud-based dispatch systems provide tamper-proof accountability, faster reporting, and evidence-grade documentation.
Read the post →Smart Dispatch: Using Resource Recommendations to Save Seconds
Every second counts when dispatching public safety units. Intelligent dispatch recommendations use GPS tracking, zone management, and real-time availability data to suggest the right resource instantly—eliminating guesswork and reducing response times.
Read the post →Mobile Data Terminals vs. Modern Mobile CAD Apps
Legacy MDTs served dispatch well, but modern mobile CAD apps deliver richer features, lower costs, and better user experience. Here's what agencies should consider when evaluating mobile data terminal alternatives.
Read the post →Automated Notifications: Keeping Command Informed in Real Time
When major incidents unfold, command staff need instant awareness without constant radio monitoring. Automated dispatch notifications via email and text keep supervisors, chiefs, and EOC teams informed the moment critical calls arrive.
Read the post →iOS Critical Alerts: Ensuring Off-Duty Personnel Never Miss Emergency Calls
Volunteer firefighters and part-time responders can't afford to miss emergency calls because their phone is on Do Not Disturb. iOS Critical Alerts bypass silent mode and sleep settings, ensuring critical dispatch notifications always break through.
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